HNB CUSTOMER SATISFACTION SURVEY
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Type of facility / account
Personal Loan
Housing Loan
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Savings/ Current Account/ Fixed Deposits
Mr.
Mrs.
Miss.
Dr.
Rev.
Ven.
Capt.
General.
Net salary
100,101/- to 200,000/-
201,000/- to 500,000/-
Above Rs. 500,000/-
Preferred branch
Airport departure counter
Akkaraipattu
Akurana
Akuressa
Alawwa
Aluthgama
Aluthkade
Ambalangoda
Ambalantota
Ampara
Anamaduwa
Angunakolapelessa
Anuradhapura
Anuradhapura metro
Aralaganwila
Asiri surgical hospital
Asiri surgical hospital - kandy
Atchchuveli
Athurugiriya
Avissawella
Badulla
Balangoda
Bambalapitiya
Bandaragama
Bandarawela
Batapola
Batticaloa
Beruwala
Bibile
Biyagama
Bogawantalawa
Boralesgamuwa
Borella
Buttala
Chankanai
Chavakachcheri
Chilaw
Chunnakam
Cinnamon gardens
City office
Customer centres
Dambulla
Dankotuwa
Dehiattakandiya
Dehiwela
Delgoda
Dematagoda
Deniyaya
Department of pension -( sathkara piyasa)
Devinuwara
Dickwella
Digana
Digital banking service centre
Divulapitiya
Ekala
Elpitiya
Embilipitiya
Eravur
Galaha
Galewela
Galgamuwa
Galle
Gampaha
Gampola
Ganemulla
Gelioya
Ginigathhena
Giriulla
Godakawela
Grandpass
Greenpath
Hakmana
Hambantota
Hanwella
Haputale
Hatton
Head office branch
Hendala
Hettipola
Hikkaduwa
Homagama
Horana
Hulftsdorp
Ingiriya
International water management institute
Islamic banking
Ja-ela
Jaffna
Jaffna metro
Jampettah street
Kadawatha
Kaduwela
Kahawatta
Kaithady
Kalawana
Kalmunai
Kalutara
Kaluwanchikudy
Kandana
Kandy
Kandy city centre
Kantale
Karaithivu
Karapitiya
Kataragama
Kattankudy
Katugastota
Katunayake
Kegalle
Kekirawa
Kelaniya
Kilinochchi north
Kilinochchi south
Kinniya
Kiribathgoda
Kirindiwela
Kirullapone
Kochchikade
Kodikamam
Koggala
Kohuwela
Kollupitiya
Kolonnawa
Kotahena
Kottawa
Kuliyapitiya
Kundasale
Kurumankadu
Kurunduwatte
Kurunegala
Kurunegala metro
Lanka hospitals
Madampe
Maharagama
Mahiyanganaya
Malabe
Maligawatte
Mallavi
Manipay
Mannar
Maradana
Marandagahamula
Marawila
Maruthamunai
Maskeliya
Matale
Matara
Mathugama
Mawanella
Medawachchiya
Medirigiriya
Middeniya
Minuwangoda
Mirigama
Mirihana
Monaragala
Moratumulla
Moratuwa
Mount lavinia
Mullaitivu
Mullipathana
Mulliyawalai
Muttur
Mutwal
Nanattan
Narahenpita
Nawala
Nawalapitiya
Nawaloka hospital
Nawam mawatha
Negombo
Negombo metro
Nelliady
Nikaweratiya
Ninthavur
Nittambuwa
Nochchiyagama
Norochchole
Nugegoda
Nuwara eliya
Orion city
Overseas school of colombo
Padavi parakramapura
Padukka
Pamankada
Pamunugama
Panadura
Panchikawatte
Passara
Peliyagoda
Pelmadulla
Peradeniya
Pettah
Pettah metro
Pilimatalawa
Piliyandala
Pinnawala
Pitigala
Point pedro
Polonnaruwa
Pottuvil
Pugoda
Pussellawa
Puttalam
Ragala
Ragama
Rajagiriya
Ratmalana
Ratnapura
Rikillagaskada
Sammanthurai
Sea street
Seeduwa
Serunuwara
Siyambalanduwa
Sooriyawewa
Sri jayawardenapura hospital
Sri lanka ports authority
Sri lankan airlines
Tangalle
Thalangama
Thalawakele
Thalawathugoda
Thambuttegama
Thandavenveli
The central hospital
Thimbirigasyaya
Thirukkovil
Thirunelvely
Tissamaharama
Trincomalee
Trincomalee metro
Udappuwa
Uhana
Uppuveli
Urubokka
Valachchenai
Vavuniya
Veyangoda
Wadduwa
Walasmulla
Warakapola
Wariyapola
Wattala
Weligama
Welimada
Weliveriya
Wellawatte
Wellawaya
Wennappuwa
Wijerama
World trade center
Yakkala
Yakkalamulla
Documents to be attached
Latest salary slips (1 month)
Please upload your latest salary slip as a Jpg or PDF
Billing proof
Please upload a recent billing proof if current address differs from NIC
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